Effective 3 September 2026
These terms are an agreement between the business you represent ("you", the "Customer") and Endustra Business Consultancy ("Endustra", "we"). They govern your use of the Endustra web platform, the Endustra POS app, and related services (together, the "Service"). By creating an account, starting a trial or using the Service, you accept them on behalf of your business and confirm you are authorised to do so.
Endustra is a subscription platform for running a small or medium business: point of sale, HR and payroll, sales, purchasing, inventory, production, projects, finance, accounting and tax compliance, depending on your plan. What each plan includes is described on our pricing page. We may improve, add to or change features over time; we will not materially reduce what your plan provides during a paid period without notice.
Trial. Every plan starts with a free trial of the length shown on the pricing page. No payment details are required to start. At the end of the trial your subscription continues on the plan you chose and your first invoice is issued.
Billing period. Subscriptions are billed monthly in Philippine pesos, in advance, and renew automatically each month until cancelled.
What you pay. The plan price, any add-ons you have switched on, and per-unit charges for branches and active payroll employees beyond what your plan includes, as counted at the time each invoice is issued. Prices are exclusive of VAT, which is added where applicable. A price agreed with you in writing overrides the published price for as long as that agreement says.
Payment. Invoices are payable online by the methods offered (GCash, Maya, card, and others as available), or by automatic card debit if you have set it up. An invoice is due 7 days after it is issued.
Late payment. If an invoice is not paid by its due date, your account is marked past due but keeps working. If it remains unpaid 14 days after the due date, access to the Service is paused until the balance is settled. We do not delete your data for non-payment.
Changes. You may change plans at any time: moving up takes effect immediately, moving down at your next billing date. We may change published prices with at least 30 days' notice; a change takes effect at your next renewal after the notice period.
Cancellation and refunds. You may cancel at any time, effective at the end of the current billing period. Periods already paid for are not refunded, except where the law requires.
You own the data you and your team enter into the Service. You grant Endustra a licence to host, process, back up and display it solely to provide and support the Service. We handle personal information as described in our Privacy Policy; for data about your employees, customers and suppliers, you are the controller and we act on your instructions. You are responsible for having the right to enter that data and for the notices the Data Privacy Act requires you to give the people it concerns.
You agree not to:
We may suspend access to protect the Service or other customers if we reasonably believe these rules are being broken, and will tell you why.
We aim to keep the Service available at all times and to schedule maintenance outside Philippine business hours where we can, but we do not promise uninterrupted or error-free operation. The POS app is designed to keep selling during an internet outage and to sync when the connection returns. Support is provided by email on every plan, with priority handling on Growth and a named contact on Enterprise.
The Service, its software, design and documentation belong to Endustra and its licensors. These terms do not transfer any of that to you. Feedback you give us may be used without obligation. Your data, and any documents the Service generates from it, remain yours.
To the fullest extent the law allows: the Service is provided "as is"; we are not liable for indirect, consequential or special losses, lost profits, or penalties and interest assessed by a government agency arising from information you entered or filings you made; and our total liability to you for all claims in any 12-month period is limited to the fees you paid us for the Service in that period. Nothing in these terms limits liability that cannot be limited under Philippine law.
You may cancel as described in Section 3. We may end this agreement on 30 days' notice, or immediately if you materially breach it and do not fix the breach within 14 days of our notice. After the subscription ends you can export your data for 30 days, after which we delete it except what we must retain by law.
We may update these terms. If a change materially affects you we will give at least 30 days' notice in the platform or by email. Continuing to use the Service after the change takes effect means you accept it.
These terms are governed by the laws of the Republic of the Philippines. Disputes will be brought before the competent courts of the Philippines, after a good-faith attempt to resolve them directly with us first.
Endustra Business Consultancy, hello@endustra.co
See also our Privacy Policy and Pricing.